Hampton Inn & Suites Lancaster

A classic chain hotel that delivers the usual experience – comfy bed, clean bathroom, free coffee. The decor is a bit dated, but who cares ;P A very friendly front desk employee at check-in. Breakfast was weak, but in the afternoon they served free tacos – honestly one of the best things we ate in the US!

Reception on Saturday August 5 was so nice, hotel is so clean and quiet, swimming 🏊‍♀️ pool was so slippery, saw kids was falling multiple times, informed the front lady, she put a sign outside the pool area instead of inside the pool, according to her there is No House keeping, manager on-site. Water was so cold No Engineer to check the temperature onsite. Very dangerous for kids to swim. On Sunday we called the Front to ask the opening hours for swimming, the reception told us it is 10 Am, that was wrong, it was 6 am, she knowingly or unknowingly gave us a Wrong Information.

Everything was good. The breakfast was excellent. Beds were comfortable. The staff was friendly and accommodating. Only issue was our door lock kept sticking but the staff welcomed feedback and offered to send maintenance right away.

The staff at check-in was great! The room was very clean and comfortable. There's a movie theater across the street. We never went to breakfast but they had to-go bags made up for late-risers.

Nice, clean, staff very friendly and professional.